how to reset wiz

How to Reset WiZ Smart Lights

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Are you looking for a way to reset your WiZ smart lights? Maybe you’re experiencing some connectivity issues, or you want to give away or sell your smart lights to someone else. Whatever the reason, resetting your WiZ smart lights is a simple and quick process that can help you solve many problems.

In this article, we’ll show you how to reset your WiZ smart lights using the WiZ app on your smartphone. We’ll also provide some troubleshooting tips and useful links in case you encounter any difficulties along the way. By the end of this article, you’ll be able to reset your WiZ smart lights with ease and confidence.

Why Reset the WiZ Smart Lights?

WiZ smart lights are amazing devices that allow you to control your lighting with your voice or your smartphone. You can choose from millions of colors and shades of white, create scenes and schedules, and integrate your lights with other smart home devices like Google Home or Amazon Alexa.

However, sometimes you might need to reset your WiZ smart lights for various reasons. For example, you might need to reset your WiZ smart lights if:

  • You’re having connectivity issues with your Wi-Fi network or your WiZ app.
  • Your WiZ smart lights are not responding to your commands or behaving erratically.
  • You want to sell or give away your WiZ smart lights to someone else and you want to erase your personal settings and data.
  • You want to start fresh and reconfigure your WiZ smart lights from scratch.

Resetting your WiZ smart lights will restore them to their factory settings and remove any customizations or configurations that you’ve made. This can help you fix any problems or prepare your lights for a new owner.

What You’ll Need

To reset your WiZ smart lights, you’ll need the following things:

  • The WiZ smart light itself. This can be a smart LED light bulb, a light strip, or any other WiZ product that can be controlled with the WiZ app.
  • Access to the WiZ app on your smartphone. You can download the WiZ app for free from the App Store or Google Play. You’ll need the WiZ app to remove the device from your account and to pair it again after the reset.
  • A power switch or a socket that you can use to turn your WiZ smart light on and off. You’ll need to do this several times during the reset process.

How to Reset Your WiZ Smart Lights

Resetting your WiZ smart lights is a simple process that can be done in just a few steps. Here’s how you can do it:

  1. Remove the device from the mobile application. Open the WiZ app on your smartphone and tap on the device that you want to reset. Tap on the settings icon (the gear symbol) at the top right corner of the screen. Tap on Remove Device and confirm your choice. This will delete the device from your account and make it ready for the reset.
  2. Turn on the light and wait for three seconds before turning it off. Use the power switch or the socket to turn on your WiZ smart light. Wait for three seconds and then turn it off. Make sure that you do this within two seconds of turning it on.
  3. Repeat this process five times. Turn on and off your WiZ smart light five times in a row, following the same timing as in step 2. The light will start pulsing after the fifth power cycle. This means that the light has entered the reset mode and is ready to be paired again.
  4. Select Manual Pair with WiZ application and proceed with device details. Open the WiZ app on your smartphone and tap on the plus icon at the bottom right corner of the screen. Tap on Manual Pair and follow the instructions on the screen. You’ll need to enter the device name, the room name, and the device type. Once you’re done, tap on Save and your WiZ smart light will be paired with your account.

If you are unable to re-pair your WiZ smart lights, there is a hard reset option available. To trigger it, turn on your light three times in a row with the power switch, with one to two seconds between each on. Then, your light will start to pulse in blue (color light) or cool white (tunable white light). It is ready to be added to your home in your WiZ application.

Troubleshooting Tips

If you’re having trouble resetting your WiZ smart lights, here are some tips that might help you:

  • Make sure that you are pressing and holding the reset button for at least 3 seconds. Some WiZ smart light bulbs have a small reset button located on the side of the bulb near the base. Press and hold the reset button for 10 seconds until you hear an audible click. This will trigger the hard reset option and make your light pulse in blue or cool white.
  • Check that the WiZ smart light is turned on before you reset it. If your WiZ smart light is turned off, you won’t be able to reset it or pair it with your app. Make sure that the light is powered on and connected to the same Wi-Fi network as your smartphone.
  • Ensure that you are resetting the correct WiZ smart light. If you have multiple WiZ smart lights in your home, you might accidentally reset the wrong one. To avoid this, you can label your WiZ smart lights with stickers or markers, or you can use the WiZ app to identify the light that you want to reset. Tap on the device in the app and tap on the settings icon. Tap on Identify and your light will blink three times to show you which one it is.
  • Remember, resetting your lights will remove any custom settings or configurations that you’ve set up, so you may need to reconfigure them after the reset. For example, you might need to adjust the brightness, color, or temperature of your lights, or you might need to recreate your scenes and schedules. You might also need to reconnect your lights with other smart home devices like Google Home or Amazon Alexa.

Which WiZ Lights Can Be Reset This Way?

The process of resetting WiZ smart lights generally involves the same steps, whether it’s a light bulb or a light strip. However, some WiZ products might have slight variations or additional features that you should be aware of. Here are some of the WiZ products that can be reset using the method described in this article:

  • WiZ Smart Light Bulbs: These are smart LED light bulbs that can fit into any standard socket. They come in different shapes, sizes, and colors, and they can be controlled with the WiZ app or your voice. Some of the WiZ smart light bulbs include the WiZ A19, the WiZ BR30, the WiZ G25, and the WiZ ST19.
  • WiZ Light Strips: These are flexible LED light strips that can be attached to any surface with adhesive tape. They can be cut to fit any length and shape, and they can be controlled with the WiZ app or your voice. Some of the WiZ light strips include the WiZ 2m Lightstrip, the WiZ 1m Lightstrip Extension, and the WiZ 5m Lightstrip.
  • WiZ Filament Bulbs: These are smart LED light bulbs that have a vintage look and feel. They have a clear glass design that exposes the LED filaments inside, creating a warm and cozy ambiance. They can be controlled with the WiZ app or your voice. Some of the WiZ filament bulbs include the WiZ A19 Filament, the WiZ ST19 Filament, and the WiZ G25 Filament.
  • WiZ Downlights: These are smart LED recessed lights that can be installed in the ceiling. They have a sleek and modern design that blends in with any decor. They can be controlled with the WiZ app or your voice. Some of the WiZ downlights include the WiZ 4″ Downlight and the WiZ 6″ Downlight.

Useful Links when Resetting a WiZ Smart Light

If you need more information or assistance when resetting your WiZ smart light, you can check out the following links:

  • WiZ’s official website: This is the main source of information about WiZ products, features, and updates. You can find product specifications, user manuals, FAQs, and more.
  • WiZ Support: This is where you can find answers to common questions and issues related to WiZ products and services. You can also contact WiZ’s customer support team via email, phone, or chat.
  • WiZ app links: These are the links to download the WiZ app for iOS (WiZ Connected on the App Store (apple.com)) or Android(WiZ Connected – Google Play) devices. You’ll need the WiZ app to control your WiZ smart lights and to reset them.
  • Products | WiZ (wizconnected.com) This is where you can browse and buy WiZ products online. You can find a variety of smart lights, accessories, and bundles to suit your needs and preferences.
  • WiZ Support | WiZ (wizconnected.com) This is where you can find the contact information for WiZ’s offices and distributors around the world. You can reach out to them if you have any questions or feedback about WiZ products and services.

Check Out the WiZ Store

If you’re interested in exploring more advanced features or new smart gadgets, you should check out the WiZ Store. The WiZ Store is an online shop where you can find a wide range of smart home devices that work with WiZ smart lights. You can find smart plugs, smart switches, smart sensors, smart cameras, and more. You can also find exclusive deals and discounts on WiZ smart lights. 

The WiZ Store is the perfect place to discover new ways to enhance your smart home experience. You can create a more comfortable, convenient, and colorful living space with WiZ smart lights and accessories. You can also enjoy the benefits of smart lighting, such as saving energy, improving security, and boosting your mood.

TL;DR / Conclusion


In this article, we’ve shown you how to reset your WiZ smart lights using the WiZ app on your smartphone. We’ve also provided some troubleshooting tips and useful links in case you need more help or information. Resetting your WiZ smart lights is a simple and quick process that can help you fix many problems or prepare your lights for a new owner.

We hope you’ve found this article helpful and informative. If you have any questions or feedback, please feel free to contact us or leave a comment below. And don’t forget to check out the WiZ Store for more smart home devices and features.


Thank you for reading and happy smart lighting!

And remember, whether you’re looking for tips on setting up smart plugs or figuring out how to get the most out of your smart home lighting systems, we’ve got you covered here at Condochance.com!

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Philosophy: We want to make sure that our readers can use smart home products with maximum efficiency. Our ultimate desire in this blog is to ensure our readers use smart home gadgets to make their lives easier, more accessible, and safer.

Batu of CondoChance Team

BSc. Electrical Engineer & MBA
10+ years of industrial experience as an Electrical Engineer

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